Privacy Policy

1. Data controller

The controller of your personal data is:

The company operates the website locana.agency and provides done-for-you Google Business Profile management and local SEO services for UK businesses under the brand name Locana.

2. What data we collect

We collect the following personal data when you submit our free audit request form:

• Your name
• Business name
• UK postcode
• Phone number
• Business category

We may also collect standard technical data (IP address, browser type, pages visited) through cookies and analytics tools for the purpose of improving our website. See section 7 for details on cookies.

3. How we use your data

We use your data solely to:

• Prepare and deliver your free Google Business Profile audit via email
• Contact you regarding our services (only if you have requested this)
• Improve our website and services

Emails are sent via Resend (Resend Inc., 2261 Market Street #5739, San Francisco, CA 94114, USA), our transactional email provider. Your submitted data is transmitted to Resend solely for the purpose of delivering the audit to you.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

We process your data on the basis of your consent (Article 6(1)(a) GDPR / UK GDPR), given when you submit the audit request form. You may withdraw consent at any time by contacting us at office@locana.agency.

5. How long we keep your data

We retain your contact data for up to 12 months from the date of submission, or until you request deletion — whichever comes first.

6. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to processing or request restriction of processing
• Withdraw consent at any time (without affecting prior lawful processing)
• Lodge a complaint with the Polish supervisory authority — UODO (uodo.gov.pl)
• Lodge a complaint with the UK supervisory authority — ICO (ico.org.uk)

To exercise any of these rights, email us at office@locana.agency. We will respond within 30 days.

7. Cookies

We use cookies to manage consent and analyse website traffic. Our cookie consent is managed by CookieYes. You can change your cookie preferences at any time by clicking the cookie settings button at the bottom of the page.

Cookies we may use:

• Strictly necessary cookies — required for the website to function. Cannot be disabled.
• Analytics cookies — only set with your consent, used to understand how visitors use the site.

8. International transfers

Your data may be transferred to and processed in the United States (Resend Inc.) under standard contractual clauses approved by the European Commission, ensuring an adequate level of protection.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.